FAQs

Frequently Asked Questions

Welcome to the Aussie Revive™ Help Centre.
Here you’ll find answers to the most common questions about our products, shipping, returns and customer support. If you need further assistance, our team is always here to help.

Product & Safety Questions

1: Are your products safe to use?

Yes. All products at Aussie Revive™ are sourced from reputable manufacturers and undergo quality checks to ensure performance and safety. Always follow the included usage instructions.

2: Do your products help with pain relief?

Our products are designed to support comfort, relaxation and general wellbeing. They may help ease tension or discomfort. For medical conditions, please consult a healthcare professional.

3: Can I use massage devices daily?

Most massagers can be used daily in moderation. Always follow the product guidelines and consult a professional if you’re unsure about daily use.

4: Are your products suitable for seniors?

Yes. Many items are suitable for older adults seeking relaxation, comfort or gentle support. Always check the specifications to ensure the product matches individual needs.

Shipping & Delivery

5: How long does shipping take?

Orders typically ship within 0–48 hours. Delivery usually takes 5–7 business days, depending on your location in Australia.

Returns, Warranty & Support

6: Do you offer returns or warranties?

Yes. Many products include a warranty, and we offer a straightforward returns process. Please refer to our Returns & Warranty page for full details.

7: Do you have customer support?

Absolutely. Our Australian-based support team is here to assist both before and after your purchase. We aim to respond quickly and provide helpful, friendly guidance.

Choosing the Right Product

8: How do I choose the right product?

You can browse using our Shop by Category, Body Part, or Condition filters to find what best suits your needs. If you need personalised assistance, our team is happy to help.